JokaBet Casino Privacy Policy
Privacy Policy
Last updated: March 2024
At JokaBet, operated by Joka Bet Casino LTD ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, date of birth, address, email, phone number, and government-issued ID for verification purposes
- Financial Information: Payment details, transaction history, and gaming activity
- Technical Information: IP address, browser type, device information, and cookies
- Gaming Information: Betting history, gameplay patterns, and account balances
2. How We Use Your Information
We use your information to:
- Verify your identity and age
- Process your deposits and withdrawals
- Provide customer support
- Prevent fraud and money laundering
- Comply with legal and regulatory requirements
- Improve our services and user experience
3. Data Security
We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. We regularly review and update our security protocols to maintain data protection.
4. Data Sharing
We may share your information with:
- Payment processors to facilitate transactions
- Gaming providers to deliver our services
- Regulatory bodies when legally required
- Third-party service providers who assist in our operations
5. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Request corrections to your data
- Request deletion of your data
- Object to data processing
- Request data portability
6. Cookies
We use cookies to enhance your gaming experience and provide personalized services. You can manage cookie preferences through your browser settings.
7. Contact Information
For privacy-related inquiries, contact us at:
Email: [email protected]
Address: Johan Van Walbeeckplein 22, Curaçao
8. Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Significant changes will be notified to you via email or website announcement.
9. Responsible Gaming
We collect and monitor gaming activity to promote responsible gambling and comply with regulatory requirements. This includes tracking betting patterns and implementing self-exclusion measures when requested.
10. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, it is securely deleted.
By using JokaBet's services, you acknowledge and agree to the terms of this Privacy Policy.